Admin and Warehouse Operations Support Officer

About the role
Our client is a leading provider of laboratory equipment and supplies, serving industries such as pharmaceuticals, healthcare, and environmental sciences. They value integrity, collaboration, and innovation, continually adapting to meet evolving customer needs and maintain their position at the forefront of the industry.

We’re looking for an organised and proactive individual to provide administrative and operational support in their busy warehouse/office environment. This is a full-time permanent opportunity working Monday-Friday (8:30 am – 4:30 pm).

Key responsibilities

• Respond to and process customer enquiries, orders, and complaints
• Maintain accurate records in customer relationship database (CRM)
• Pick, pack, and ship orders with attention to detail
• Assist with stock movement, warehouse organisation, and monitor warehouse inventory
• Coordinate freight bookings (scheduling shipments, deliveries, and pickups)
• Assist with supplier order receipting and allocation when needed
• Provide admin support to sales and operation teams, and prepare sales documentation reports when required

What we’re looking for

• Experience in customer service, administration and/or warehouse support (desirable)
• Strong communication and time management skills, with the ability to prioritise tasks and work to deadlines
• Proficiency in Microsoft Office and ability to learn CRM software
• Positive, proactive attitude and ability to work in a team

Apply!
If you think this could be the role for you then please apply now! Please send us a cover letter AND a detailed resume in WORD format (PDFs can be corrupted / not processed). Or, if you have any questions, please contact Raine on (07) 3175 0680.

With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.