Pharmaceutical & BiotechnologyFood & FMCGEnvironmentalChemical ManufacturingBiological science - Biotech & MedicalAdmin, Customer Service & Finance
Customer Service Representative
Location:
Perth, Western Australia, Australia
About the company: Our client is a global company that delivers a variety of testing and consultancy services to a range of industries including Food, Pharmaceutical, Environmental and Chemicals. They are currently seeking a Customer Service Representative to join their team on a 6-month contract role. The company is based in Perth CBD and the hours are Monday to Friday, 9am to 5pm. About the role: Reporting to the Senior Customer Care Representative, you will be the first point of contact for our most valued customers. You will be customer focused with a service mindset, approachable and professional and provide prompt, accurate and friendly service to all our customers. Your responsibilities include, but not limited to:Providing high level customer service and stakeholdersAssess and follow up on customer needs and enquiresCreate and maintain client detailsLiaising with other departments to resolve service quality issues identifiedData entry, maintenance of records, general filingTo be successful, you will require:Bachelor of Science majoring in Microbiology, Chemistry, Food Science, or equivalentExperience in customer serviceLab experience is desirableGreat communication skills, strong time management, attention to detail, positive attitude and problem-solving skillsStrong computer and admin skills How to Apply: Click on the "Apply Now" button with a cover letter addressing the selection criteria above AND a detailed resume in WORD format (PDFs can be corrupted / not processed). Note: Applications only accepted from Australian / NZ residents with valid Australian work rights or temporary residents on work visas e.g. Working Holiday Visa. How to Register with Evolve: For upcoming positions please click on the "Apply Now” button. By applying to any of our roles you will also be registered for future positions unless you request not to be. Need more information: Please call Joanna on 0452 386 583 or John 0416 815 890. Why Evolve Scientific Recruitment? Evolve is an award winning agency specialising in scientific/technical recruitment in: Pharmaceutical, Food, Biotechnology, Chemical, Petrochemical, Environmental, Health Services, Life Sciences, Mining and more.With over 90 years' combined experience, NES Fircroft (NES) is proud to be the world's leading engineering staffing provider spanning the Oil & Gas, Power & Renewables, Chemicals, Construction & Infrastructure, Life Sciences, Mining and Manufacturing sectors worldwide. With more than 80 offices in 45 countries, we are able to provide our clients with the engineering and technical expertise they need, wherever and whenever it is needed. We offer contractors far more than a traditional recruitment service, supporting with everything from securing visas and work permits, to providing market-leading benefits packages and accommodation, ensuring they are safely and compliantly able to support our clients.